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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Megan Martens

February 22, 2023

5  out of  5 rating by Megan Martens
"Love working with this office! Super helpful and knowledgeable."

Tia Long

February 12, 2023

5  out of  5 rating by Tia Long
"Arthur Hover is absolutely professional, reliable and knowledgeable when it comes to insurance! 10/10 recommend if your looking for someone who genuinely has your best interest at heart!"

Jennifer Gross

February 6, 2023

5  out of  5 rating by Jennifer Gross
"I highly recommend Arthur Hover for your insurance needs whether it be auto, disability, or life insurance. He is professional, knowledgeable, and trustworthy while also very relatable and friendly."

Susie Brittain

February 3, 2023

5  out of  5 rating by Susie Brittain
"Arthur Hover is fantastic. He is very friendly and knowledgeable. He is one of a kind. Give him a call you will not regret it."

David Hollyman

February 2, 2023

5  out of  5 rating by David Hollyman
"Arthur took the time to understand what I was looking for and helped walk me through several options to get me the best coverage for my family. Highly recommend."

Lisa Wright

January 30, 2023

5  out of  5 rating by Lisa Wright
"Always a pleasure!"


January 12, 2023

5  out of  5 rating by Cher
"Trish at this State Farm office has always been there for us! She consistently provides us with professional, prompt and proficient service! We appreciate EVERYTHING and EVERYONE in this Greater Redding State Farm office. It is the best of the best!! 👏💗👏"

Gary Lewis

January 11, 2023

5  out of  5 rating by Gary Lewis
"Relatively new agent here in Redding! I have been with State Farm for over 50 years and he has given us great service! He and his staff are as good as it gets!!!"

Tammyhdbcvchbccxccc Hall

January 11, 2023

5  out of  5 rating by Tammyhdbcvchbccxccc Hall
"I have been with state farm for.many years the one on churn creek Spencer Lane, they are very wonderful ppl help you when needed, great customer service, especially Trish she always polite and always smiling and answer your questions, thank you for all you do. From Tammy Hall"

Elizabeth vancleave

January 11, 2023

5  out of  5 rating by Elizabeth vancleave
"One word - Trish. I have been with them for years and she has been my go-to. Anytime I’ve had a question or needed answers, she has been my person. Trust me- I have been that customer with 1000 stupid questions and she has been patient and helpful the entire time."

Cameron Brown

January 10, 2023

5  out of  5 rating by Cameron Brown
"Art Hover was able to assist me with every question I had concerning home owner's insurance, car insurance and life insurance. I completely trust him due to his professionalism and ability to explain the coverages so that I understand them. I hope they allow coverage to my rental too, please let me know when State Farm changes that policy! I highly recommend Art to any of my friends and family. Thank you"

Randy Toroni

January 10, 2023

5  out of  5 rating by Randy Toroni
"Arthur Hover was able to help me with all my questions regarding home owner's insurance, car insurance and life insurance. I have allot of trust for Arthur because of his professional behavior and how he explained coverage in such a friendly and informative way. I hope they allow coverage to my rental too, please let me know when State Farm changes that policy!"

Elaine Wright

January 1, 2023

5  out of  5 rating by Elaine Wright
"Arthur Hover was so helpful and patient, going over all my options and making sure I understood all the coverages. He made an overwhelming process much easier and stress free!"

Beau Prest

December 25, 2022

5  out of  5 rating by Beau Prest
"Arthur Hover was great helping me with all my needs. He was knowledgable and educated me on life insurance and was able to give a quick and simple quote. I am looking forward to State Farm insuring my 18 wheeler in the future."

David Seda

December 24, 2022

5  out of  5 rating by David Seda
"Arthur Hover has been super helpful and knowledgeable. I could not be more satisfied with my coverage package or the personal level of assistance I get with my questions and concerns. I carry life insurance, car insurance and they handle my auto payment and I couldn’t be happier."

Cass Bell

December 23, 2022

5  out of  5 rating by Cass Bell
"I want to give a big thank you to Arthur Hover for his help finding me the best insurance options for my family. I really appreciated how knowledgeable he was and his help through this whole process."

Lily Sepp

December 23, 2022

5  out of  5 rating by Lily Sepp
"Arthur Hover was knowledgeable and professional during our interactions. We are in the market for Life Insurance as my husband is starting a new business and Arthur took care of us like we were family! He was able to cover all my questions with honest and appropriate responses. He is a great advocate for his clients and is willing to put in the work. We hope eventually State Farm will expand their coverage to logging trucks so we could continue to work with them on a business as well as personal level!"

Erin Bullock

December 5, 2022

5  out of  5 rating by Erin Bullock
"Arthur H was super great to work with and really had a handle on the ima and outs of the business. He was able to answer all of my questions and was pleasant and charismatic. He’s a great asset to the team and they provide awesome services!! Looking forward to signing on!"

American Man

December 5, 2022

5  out of  5 rating by American Man
"Would highly recommend Arthur Hover and Spencer lane for all your insurance needs. Unbelievably knowledgeable and extremely professional. Wouldn’t work with anyone else…"

Karli Kinney

November 17, 2022

5  out of  5 rating by Karli Kinney
"I highly recommend Arthur Hover at Spencer Lane insurance. He makes me feel comfortable asking questions and he is good at providing feedback as well as teaching me about different situations and coverage that I had been unaware of. I really appreciated him telling me about the professional lines umbrella policy (PLUP). He goes the extra step to make feel protected. It’s nice to have that extra security of someone always looking out for me."

Judy Rucker

November 17, 2021

5  out of  5 rating by Judy Rucker
"Thankyou Derek for getting back to me so quickly with this morning."

James Wrighy

November 7, 2021

5  out of  5 rating by James Wrighy
"I called at closing time and was still able to get insurance for my car that day, I like that. 👍"

Bailey O'Callaghan

October 26, 2021

5  out of  5 rating by Bailey O'Callaghan
"Charise at Spencer Lanes State farm insurance is AMAZING! She is always so responsive, and very punctual when she says she will get something done for me! I can always count on her to explain the unknown situations to me, and create a sense of ease for the situation!"

Victoria Reynolds

October 1, 2021

5  out of  5 rating by Victoria Reynolds
"Charise is amazing! She is very friendly and professional. We had a handicap van conversion that didn't show up correctly with the vin number. Other insurance companies wouldn't bother to figure it out. But Charise worked super hard to get us insurance. On top of that we were able to get the lift covered too. We are very greatful!"


September 13, 2021

5  out of  5 rating by ANDI MENDES
"Derek, Charise and Staff are so amazing go far and beyond. They helped me in every area I needed help with and then some. Made it so easy to move from other insurance Highly recommended. Amazing staff"