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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olga Cheek

Olga Cheek

October 13, 2024

5  out of  5
rating by Olga Cheek
"State Farm was fantastic helping me insure vehicles for the family. James from Spencer Lane State Farm was very knowledgable, friendly and always there to answer any question. I highly recommend him."
We responded:
"We're delighted to hear that James provided excellent service by being knowledgeable, friendly, and responsive to your questions. At Spencer Lane State Farm, we take pride in delivering exceptional customer service and helping families like yours protect their vehicles. We greatly appreciate your recommendation and value your trust in us. If you ever have any further insurance needs or questions, please don't hesitate to reach out to James or our dedicated support team. We're here to assist you and ensure your continued satisfaction. Thank you again for your kind words and for choosing Spencer Lane State Farm for your insurance needs."
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Will Jones

October 4, 2024

5  out of  5
rating by Will Jones
"Lisa did a fantastic job for me. She was easy to talk to and professional. Thank you again"
We responded:
"Thank you for your kind words about Lisa! We're thrilled to hear that she provided you with exceptional service. Our team takes pride in being approachable and maintaining a high level of professionalism. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again."
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Sandra Petersen

September 19, 2024

5  out of  5
rating by Sandra Petersen
"Wonderful experience, painless and happy to be a client thank you so very much"
We responded:
"Thank you for your kind words and positive feedback! We're thrilled to hear that you had a wonderful experience with us and found the process to be painless. It means a lot to us that you are happy to be our client. We appreciate your trust and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing us!"
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Barbara Klotz

June 24, 2024

5  out of  5
rating by Barbara Klotz
"Lisa and Spencer have been wonderful to work with. They have always made sure my homeowners coverage will be able to cover whatever happens. Now we are adding 2 vehicles while preparing for a new teen driver in a few months. I have such tremendous peace of mind that we are well protected and at a very affordable price. Thank you for everything!"
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Corey Goolsby

June 20, 2024

5  out of  5
rating by Corey Goolsby
"Like a good neighbor, Lisa is there!"
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Adrienne Hall Goolsby

June 20, 2024

5  out of  5
rating by Adrienne Hall Goolsby
"I highly recommend working with Lisa Hall!"
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Brenda Coe

June 19, 2024

5  out of  5
rating by Brenda Coe
"Lisa Hall is hard working, honest, trustworthy and friendly. I have known her for 20 plus years and have the utmost respect and admiration for her."
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Adrian Karlsen

December 4, 2023

5  out of  5
rating by Adrian Karlsen
"I have been with State Farm for 15 yrs and they are the best."
We responded:
"Hi Adrian! Thank you for being a loyal State Farm customer for 15 years! We appreciate you taking the time to leave us a review."
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Angela de la Cruz

October 6, 2023

5  out of  5
rating by Angela de la Cruz
"This office is ALWAYS helpful and efficient! All of the staff memebers are knowledgeable and get me the best deal for my needs. I highly recommend!!"
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Ruthann Weber

October 6, 2023

5  out of  5
rating by Ruthann Weber
"Personable and professional staff."
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PJ Tillman

October 2, 2023

5  out of  5
rating by PJ Tillman
"Outstanding service and knowledgeable staff. That's why the 5 star rating."
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dragox34

September 29, 2023

5  out of  5
rating by dragox34
"I’ve had State Farm for years! Trish ALWAYS responds to my questions and requests within minutes! From selling and buying several cars, to getting into an accident at nine o’clock at night, I have always felt like State Farm, in particular Trish, has my back."
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Bonnie Smith

September 27, 2023

5  out of  5
rating by Bonnie Smith
"Been with them at least 10 years. I always get quick and courteous service. Trish is always friendly and helpful and knows lots. I wouldn't think of going elsewhere for my insurance needs."
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Cassandra Trout

September 7, 2023

5  out of  5
rating by Cassandra Trout
"Spencer Lane is a wonderful agent and his staff is great. You can call and speak with someone whenever you need assistance and they are all very professional, knowledgeable and friendly."
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Maggie Souza

September 4, 2023

5  out of  5
rating by Maggie Souza
"Having just purchased a new home, Art was responsive to our insurance needs on short notice, which we greatly appreciated. Trish is great to work with."
We responded:
"So glad that Art could help with your homeowners insurance. We appreciate you!"
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Gary Giles

August 24, 2023

5  out of  5
rating by Gary Giles
"Customer for 50 years This is currently a great staff of people taking care of their clients"
We responded:
"Wow 50 years is very impressive! Thank you for your loyalty throughout the years. Cheers to many more."
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Lisa Miner

August 23, 2023

5  out of  5
rating by Lisa Miner
"I just switched from Kemper to to Spencer Lane at State Farm for my car insurance and am saving over $100 a month! I highly recommend Spencer Lane with State Farm!"
We responded:
"Lisa, thank you for the 5-star review! It's always great to hear that we can help protect families and save them some money on their car insurance. We're thankful to have you as a part of our State Farm family."
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Mark Newman

August 23, 2023

5  out of  5
rating by Mark Newman
"I've worked with Tricia at this particular agency for almost 6 years, and she's been awesome!! Just yesterday I bought a new car, and she helped me get all the insurance taken care of the day I needed, and the buying process was smooth due to her help. Even other agents at I've talked to at this agency are very friendly, helpful, caring, and want to make sure I have the best insurance experience possible. I'd definitely recommend Spencer Lane- State Farm Agency!! 6 out of 5 stars!!"
We responded:
"Mark, thank you for putting time aside to let us know how we're doing. I'm glad to hear that our office has provided excellent customer service and look forward to continuing to serve your insurance needs through the years to come. "
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Mike Green

August 18, 2023

5  out of  5
rating by Mike Green
"Excellent service. Spencer is very knowledgeable on all insurance products and has been a great resource."
We responded:
"Thank you very much for your review, Mr. Green. Honored to be able to help with your insurance needs."
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Kelie Mercier

August 17, 2023

5  out of  5
rating by Kelie Mercier
"My husband and I have been State Farm customers for many years. We have been through numerous agents and they have all been there when we've needed them. But the true constant is Trish Bellinger, who has been there from the beginning. Trish, we believe, is not an agent, but boy she sure makes the agent look good. Anytime that we have needed help, it has been Trish who is on the front line always there to answer questions, offer helpful advice, and is consistently a true professional. Agents may change, retire, or move on, but Trish has always been there. Thank you! -Jeff and Kelie Mercier"
We responded:
"Thank you for your kind review Mercier family! We agree, Trish makes our whole team look good."
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Russell Dubree

August 15, 2023

5  out of  5
rating by Russell Dubree
"Long time client going back over twenty years. I'm a senior and have never had better service from an insurance agency."
We responded:
"Thank you for your review Russell! We look forward to continuing that same customer service for many years to come with you. We appreciate you!"
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Bobbie Boyd

August 3, 2023

5  out of  5
rating by Bobbie Boyd
"Awesome place to go through. They have taken care of me on both of my motorcycles. I won't go through anyone else"
We responded:
"Thank you Bobbie. We greatly appreciate you choosing to work with us!"
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Donnae Grover

July 26, 2023

5  out of  5
rating by Donnae Grover
"I have been a State Farm customer for 26 years. The few times I have needed their service my car was taken care of in a timely manner. There is always someone to talk to in the office, Trish is so nice and helpful. Arthur was very knowledgeable and friendly. We love our local State Farm!"
We responded:
"Thank you so much for your review! Love that we have had the opportunity to handle your insurance needs over the past 26 years, we’re honored to do so. Cheers to another 26 years!"
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Evan Foster

July 21, 2023

5  out of  5
rating by Evan Foster
"We are new to Spencer as an agent as ours retired but Trish, who worked with our previous agent and now Spencer, has always been amazing to deal with, compassionate and extremely professional. This agent is highly recommended."
We responded:
"Hello Evan. Thank you for your positive review! We appreciate you for entrusting us with your insurance needs. "
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Heidi Huckaby

July 13, 2023

5  out of  5
rating by Heidi Huckaby
"We my husband and I have over the year bought vehicles and had to add remove update our coverage and ALWAYS Spencer and his team with State Farm to be very helpful and easy to work with we highly recommend them and will always keep our coverage with them."
We responded:
"Thank you for your review Heidi! We are so glad we could help with all of your auto insurance needs. Thank you for choosing our State Farm family"