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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cassandra Trout

September 7, 2023

5  out of  5 rating by Cassandra Trout
"Spencer Lane is a wonderful agent and his staff is great. You can call and speak with someone whenever you need assistance and they are all very professional, knowledgeable and friendly."

Maggie Souza

September 4, 2023

5  out of  5 rating by Maggie Souza
"Having just purchased a new home, Art was responsive to our insurance needs on short notice, which we greatly appreciated. Trish is great to work with."

Gary Giles

August 24, 2023

5  out of  5 rating by Gary Giles
"Customer for 50 years This is currently a great staff of people taking care of their clients"

Lisa Miner

August 23, 2023

5  out of  5 rating by Lisa Miner
"I just switched from Kemper to to Spencer Lane at State Farm for my car insurance and am saving over $100 a month! I highly recommend Spencer Lane with State Farm!"

Mark Newman

August 23, 2023

5  out of  5 rating by Mark Newman
"I've worked with Tricia at this particular agency for almost 6 years, and she's been awesome!! Just yesterday I bought a new car, and she helped me get all the insurance taken care of the day I needed, and the buying process was smooth due to her help. Even other agents at I've talked to at this agency are very friendly, helpful, caring, and want to make sure I have the best insurance experience possible. I'd definitely recommend Spencer Lane- State Farm Agency!! 6 out of 5 stars!!"

Mike Green

August 18, 2023

5  out of  5 rating by Mike Green
"Excellent service. Spencer is very knowledgeable on all insurance products and has been a great resource."

Kelie Mercier

August 17, 2023

5  out of  5 rating by Kelie Mercier
"My husband and I have been State Farm customers for many years. We have been through numerous agents and they have all been there when we've needed them. But the true constant is Trish Bellinger, who has been there from the beginning. Trish, we believe, is not an agent, but boy she sure makes the agent look good. Anytime that we have needed help, it has been Trish who is on the front line always there to answer questions, offer helpful advice, and is consistently a true professional. Agents may change, retire, or move on, but Trish has always been there. Thank you! -Jeff and Kelie Mercier"

Russell Dubree

August 15, 2023

5  out of  5 rating by Russell Dubree
"Long time client going back over twenty years. I'm a senior and have never had better service from an insurance agency."

Bobbie Boyd

August 3, 2023

5  out of  5 rating by Bobbie Boyd
"Awesome place to go through. They have taken care of me on both of my motorcycles. I won't go through anyone else"

Donnae Grover

July 26, 2023

5  out of  5 rating by Donnae Grover
"I have been a State Farm customer for 26 years. The few times I have needed their service my car was taken care of in a timely manner. There is always someone to talk to in the office, Trish is so nice and helpful. Arthur was very knowledgeable and friendly. We love our local State Farm!"

Evan Foster

July 21, 2023

5  out of  5 rating by Evan Foster
"We are new to Spencer as an agent as ours retired but Trish, who worked with our previous agent and now Spencer, has always been amazing to deal with, compassionate and extremely professional. This agent is highly recommended."
Profile photo of Heidi Huckaby

Heidi Huckaby

July 13, 2023

5  out of  5 rating by Heidi Huckaby
"We my husband and I have over the year bought vehicles and had to add remove update our coverage and ALWAYS Spencer and his team with State Farm to be very helpful and easy to work with we highly recommend them and will always keep our coverage with them."

Whitney Morton

July 7, 2023

5  out of  5 rating by Whitney Morton
"Thank you Trish Bellinger! We appreciate your attentiveness and support with our account and family!"

Sierra Joi

July 6, 2023

5  out of  5 rating by Sierra Joi
"I spoke with Arthur Hover. He was very helpful and super kind! He was quick to answer all my questions. He was very friendly and even followed up with emails to make sure I was good and taken care of. 🤗"

Vicky Egar-Klein

July 5, 2023

5  out of  5 rating by Vicky Egar-Klein
"State Farm has always taken great care of us. Tricia B is always so friendly and so helpful. It’s nice when someone on the other end of the phone knows who you are."

Potter 38

June 30, 2023

5  out of  5 rating by Potter 38
"Very responsive and always available to help."


June 29, 2023

5  out of  5 rating by MC CHURCH
"Art Hover came through for me one 2 of my vehicles! Saved me a ton of money, while still providing excellent coverage. Also, told me about LightStream. I might have to look at getting a loan through them for my outdoor kitchen project! TEN STARS INDEED! Come see my guy Art!!!"

Patrick Kinney

June 16, 2023

5  out of  5 rating by Patrick Kinney
"Arthur Hover is very professional, helpful and knowledgeable. Highly recommend!"

Tazzy Girl

June 15, 2023

5  out of  5 rating by Tazzy Girl
"Excellent customer service. Live, local people on the phone!! I stay with them because of the service and employees. Great job! Any problems, they are just a phone call away. Trish has helped me throughout the years with no problems. Great people!!"

Jane Masterson

June 13, 2023

5  out of  5 rating by Jane Masterson
"I've known Arthur for 20+ years and have always trusted his advice. He would absolutely be my go to agent if I lived in CA still and I 100% recommend him to everyone looking for insurance in CA, for their homes, autos, boats, RV's and life or disability insurance!"

Justin May

June 8, 2023

5  out of  5 rating by Justin May
"Arthur Hover made our experience wonderful! He was professional, polite, and prompt to get back to us with any/all questions we had. He kept us in the loop during the entire home issuance process. If we could give him 10 stars we would…"

Mike Nemitz

June 6, 2023

5  out of  5 rating by Mike Nemitz
"Trish was my agent for the last 10yrs until I moved out of state. The way that she handled my affairs was way better than I ever expected from an insurance agent. Trish always made it feel like I was calling a friend when I needed to make changes and she promptly took care of any requests I had. If I were ever to refer anyone to an agent in Redding, it would be her."

gabe shackelford

May 31, 2023

5  out of  5 rating by gabe shackelford
"I’ve known Arthur for over 25 years he’s very knowledgeable and very respectful I recommend him to everybody"

Jonathan Hage

May 25, 2023

5  out of  5 rating by Jonathan Hage
"We have been using State Farm since I have been out of the Army. Trish Billanger is the person who I have always worked with and she is the best agent to have. I have my own insurance business and I use State Farm solely because of her. If you need personal insurance, you should definitely give her a call! -Jonathan"


May 23, 2023

5  out of  5 rating by SuperDuty
"Great coverage and an even better staff. I’m constantly recommending this office as I know first hand it’s a great place to do business. Thanks for always helping me out Trish!"